Auchan Poland has started building a state-of-the-art, fully robotic distribution center in Wilcza Góra, near Warsaw. This new center will revolutionize customer service on Auchan’s upgraded e-commerce platform. Thanks to advanced Ocado Smart Platform technology, the facility will use artificial intelligence (AI) and machine learning to improve operations and scale Auchan’s online business in Poland.
How Automation Improves Shopping
Auchan’s new distribution hub is the latest project under its partnership with Ocado, a leader in e-grocery automation. Earlier this year, Auchan relaunched its online store, integrating Ocado’s smart tech to make shopping easier and more personalized for customers.
When the new robotic center opens, shoppers will experience these benefits:
More Products and Fresher Goods
The center will stock up to 40,000 items, including food and non-food products. It features temperature-controlled zones for fresh and frozen goods, ensuring top quality and safety.
Speedy, Flexible Deliveries
The facility will streamline delivery processes, offering faster shipping and more flexible time slots. Same-day delivery options will expand, making online shopping even more convenient.
| Feature | Details |
|---|---|
| Product Selection | 40,000 items, including fresh and frozen goods |
| Delivery Speed | Faster times, flexible slots, and same-day options |
| Error Reduction | Precise automation to minimize order mistakes |
| Environmental Impact | Reduced CO2 emissions and eco-friendly packaging systems |
Smarter Order Handling
Automated systems will make order fulfillment more accurate, reducing errors and boosting customer satisfaction. The facility will also handle more orders during peak times, like holidays, ensuring faster service even when demand spikes.
Eco-Friendly Operations
Auchan is taking steps to minimize environmental impact. The distribution center will optimize delivery routes to cut down CO2 emissions. Automated packing will reduce plastic use, and the building will be BREEAM-certified for environmental excellence. It also promises a modern, growth-focused workplace for employees.
Supply Chain Director Piotr Dopierała calls the center a “game-changer” for the Polish market, emphasizing Auchan’s investment in top-notch technology. The project partners include JLL for site management, Panattoni as the developer, and Goldbeck as the contractor.
Construction should wrap up by late 2025, setting the stage for a new era in Polish e-commerce.
